Shipping policy
How much does shipping cost?
Taxes and shipping will be calculated at checkout.
How long will it take for my order to arrive?
Flash Express typically delivers within 2-5 working days for both standard and paperless drop-off services in Metro Manila, Luzon, Visayas, and Mindanao. The delivery hours are generally from 8:00 AM to 8:00 PM, Monday to Sunday, although specific branch timings may vary.
Delivery time varies per your location, from the date of courier pick-up:
- For Metro Manila, 2 - 5 working days
- For GMA and Luzon, 2 - 5 working days
- For Visayas, 2 - 5 working days
- For Mindanao, 2 - 5 working days
Actual delivery timelines can vary depending on factors like the specific location, courier's workload, and any unforeseen circumstances. We strive to deliver each parcel to you the soonest possible, but we can’t control our courier's schedule on the specific date for delivery. We seek your understanding if there are any delays on our courier side and feel free to reach out to us if our courier did not meet your expectation and we will assist to the best of our ability.
How do I check the status of my order?
A tracking number together with your order details will be sent to you via email. You can then check the status of your order by entering the tracking number on the respective courier’s website. Contact us if you still need further assistance.
